Committed to Your Satisfaction:

At Watkins Auto Sales, your satisfaction is our highest priority. We offer a flexible 14-day or 250-mile return/reject policy starting from the day you receive your item. Take this time to thoroughly assess your purchase and make a decision about a return or exchange without any lengthy procedures.

Simple Return and Exchange Process:

To initiate a return or exchange, just email us by 5 PM PDT on the 14th calendar day after receiving your item, with the purchase date considered as Day 0.

Hassle-Free Buyback Requests:

For buyback requests, ensure the vehicle is at the buyer’s location with on-site payment completed. We will repurchase the vehicle at 100% of the original purchase price, minus documentation fees, shipping, taxes, or state fees associated with the return.

Comprehensive Protection:

Your asset is fully insured during this period, except in cases where the customer is under the influence of alcohol or drugs at the time of an accident.

Return Conditions:

Please note that we cannot accept returns for assets that are modified, involved in accidents, damaged, or altered from their original condition upon delivery. Additionally, assets used as collateral for a loan (encumbrance) are not eligible for return.

Swift Return Processing:

Once the return criteria are met, expect a prompt refund. The refund should appear in your account within 1-3 days, depending on your bank’s processing times.

Your Satisfaction is Our Priority:

Your happiness and peace of mind are our top concerns. Count on us to make your experience seamless and customer-focused.